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Forest

Frequently Asked Questions

What should I expect during an Acupuncture session?

During your treatment session, we will obtain a thorough health history and provide an assessment to create a treatment plan tailored to your specific needs. Thin needles are then gently placed into Acupuncture points. Most sessions are accompanied with complimentary cupping, guasha, moxibustion, or tuina massage depending on your specific needs.

Does Acupuncture hurt?

Acupuncture is not painful. The needles are very fine and are inserted quickly to avoid pain. It is normal to feel an achy, tingling, or distending feeling at the acupuncture points. 

How many sessions will I need?

The number of sessions needed varies depending on the condition being treated, your overall health, and how your body responds to Acupuncture.

You will see cumulative results with each treatment.

Are there any side effects with Acupuncture?

Acupuncture is generally well-tolerated with minimal side effects. Occasionally, mild bruising, soreness, or slight bleeding may occur at the insertion sites. These effects are usually temporary and resolve quickly. It is important to eat before coming for your treatments to avoid any light-headedness after the treatments.

Is Acupuncture covered by insurance? Do we Direct Bill?

Many insurance plans may cover Acupuncture treatments. It is recommend that you check with your insurance provider to determine your coverage for Acupuncture services.

Yes! We do direct bill with most insurance providers. 

How should I prepare for an Acupuncture session?

Wear loose, comfortable clothing. To ensure your comfort and maximize the benefits of your Acupuncture session, it is recommended that you have a light meal within a few hours of your appointment. This helps maintain stable blood sugar levels and ensures you feel relaxed during your treatment. If you have any concerns or questions about your Acupuncture appointment, please feel free to reach out.

Does cupping and guasha leave marks on the skin?

Cupping and guasha often leave temporary bruising on the skin where applied. The bruising may be pale, red, or purple. These marks typically fade within a few days to a week and are not usually painful. 

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Unit 3, Plaza 2

4723 50 ave
Whitecourt, AB T7S 1A1

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Please reach out with any questions.

Late Cancellation / No Show Policy - Updated December 2025

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​Late Cancellation (cancellation within 24 hours notice)

Cancellations must be made with a minimum of 24 hours notice prior to your scheduled appointment time. Failure to do so will incur a fee equal to 50% of the service cost. The fee will be charged to the credit card on file unless provided with an alternative method of payment. 

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In the event of an emergency, please inform us so we can address your situation personally. We understand that unforeseen circumstances can arise. 

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Missed Appointments - No Shows and Failure to Cancel

When you book an appointment, that time is reserved exclusively for you. Missed appointments prevent us from accommodating other clients in need of treatment. A fee equal to 100% of the service cost will be charged to the credit card on file. If no card is on file, payment must be made before rebooking.

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These policies are in place to ensure that the time and care dedicated to each patient are respected. When appointments are canceled at the last minute or missed without notice, it directly affects the practitioner, who reserves that time to provide personalized care. It also limits our ability to accommodate other patients who may need an appointment. This policy reflects the value of the time and expertise our practitioners dedicate to every session.

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